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Frequently
asked
questions.

If your question is not answered here, call or text the rescue line — we would rather talk it through than have you guess.

Still stuck? — call us

A licensed handler will identify the animal from a photo and tell you whether relocation is needed.

If someone has been bitten, call 000

Do not wash the bite, do not apply a tourniquet and do not try to catch the snake. Keep the person still, apply a pressure immobilisation bandage if you have one, and get emergency help immediately.

Native reptiles are protected wildlife. Taking, handling, moving or harming one without the appropriate permit is an offence under Queensland's Nature Conservation Act 1992 and carries significant penalties — as well as being the fastest way to get hurt.

What is SEQ Wildlife Rescue?
We are a wildlife rescue operation based in South East Queensland, dedicated to protecting people and wildlife. Our work includes snake and wildlife relocation and education programs that build safer, more wildlife-conscious communities. A shark tagging and research program is planned but has not started.
Do you charge for wildlife rescues?
We are not a registered charity yet — registration is in progress. We operate on a not-for-profit basis and rely on donations and community support. Some rescues (such as snake removal) may have a call-out fee to cover travel costs, but all contributions go directly back into wildlife rescue and conservation work.
How do I request a rescue?
If you encounter injured, stranded or dangerous wildlife, call or text our rescue line, or send us a message through the contact page. We provide safe, professional and humane rescue and relocation services.
What areas do you cover?
We operate across South East Queensland for land-based wildlife rescues. The planned shark tagging and research program would extend that work into Queensland’s coastal waters.
Is the shark tagging program running?
Not yet. It is planned, not started — it needs research permits, a research partner to hold the data properly, and funding for tags and boat hours before anything goes in the water. If you can help with any of those, get in touch.
How would shark tagging help conservation?
Shark tagging provides vital scientific data on shark movements, population health and behaviour. That research helps improve public safety, protect shark species, and guide conservation policies in Queensland and beyond.
Can I volunteer with SEQ Wildlife Rescue?
Yes. We welcome dedicated volunteers to assist with rescues and community outreach. Training and safety procedures are provided to ensure both people and wildlife are protected.
Do you work with government or research partners?
We want to. Brands, government agencies, universities and conservation organisations all strengthen rescue services, education and research, and the planned tagging program in particular needs a research partner before it can start. Partnerships are key to achieving lasting impact.
How can businesses support your mission?
Corporate sponsorships and partnerships allow businesses to align with real conservation outcomes. From getting the shark tagging program off the ground to sponsoring educational programs, we offer tailored partnership opportunities.
If you find a snake — four steps

Do this, in order.

01

Keep your distance

Move people and pets back and give the animal room. Most snakes move on by themselves once they are left alone. Never try to catch, trap or kill it — that is when almost every bite happens.

02

Photograph it from a safe distance

A photo lets us identify the species before we arrive and decide what gear we need. Zoom in rather than stepping in.

03

Keep it in sight if you can

Watching from a doorway or window makes relocation far quicker. If it moves into a wall cavity or roof, note where it went.

04

Call or text us

A licensed handler will talk you through it and attend if relocation is needed. If someone has been bitten, call 000 first, then us.

Snake in the house? Injured wildlife?

Call or text — a licensed handler will talk you through it. If someone has been bitten, call 000 first.

+61 418 409 106